Support
 
 
Phase I: Start Up
At this point the project starts up with the formation of the steering committee which decides the Project Execution Guidelines (PEG), project resourcing, project roles and responsibilities, project plan and budget. The project team then decides the deployment strategy, user group mapping, project scope and objectives, project completion criteria, change management procedure, quality plan, communication plan and IT infrastructure plan.
 Phase II: Solution Mapping
The next step is to map the business requirements onto the solution by finalizing the structures and process and the doing the solution design. Any gaps found are reported in the gap analysis and solution map. Test cases are developed and the solution is configured for business validation. The existing data conversion requirement is planned and a quality audit is conducted.

 Phase III: Pilot Run

Now we are ready to pilot the solution. The first step is to establish user groups and roles across the organization then test any customization, interfaces and data conversion routines. Once this is through the user guide is updated and the key users are trained on the use of the solution. The key users test the solution and integration points and approve it. At this point a cut over and validation part are prepared. The IT infrastructure should be deployed and tested by this stage.

 Phase IV: Deployment

The solution is now ready for cut over and we go live. There is a step of validation of the data in the system. As a next step the roll out plan is now finalised for the solution to be deployed across other areas of the enterprise. A quality audit is done again and the project is closed and handed over to the support team.

 Roll out:

Nettra recommends a single solution to be designed by the project team, which can be rolled out across the multiple business units of the customer organization. Once the 4 phases of implementation are completed, the customer team can then roll out the solution to the remaining business units.